Shipping Policy

Order Processing

Orders are dispatched within 1-2 business days of payment confirmation. Orders placed on weekends or public holidays are processed the next business day. You’ll receive a confirmation email when you order, and another with tracking details once your order ships.

Delivery Times

International orders typically arrive within 7-12 business days of dispatch. These are estimates, not guarantees. Delays can happen due to customs processing, carrier issues, weather, public holidays, or periods of high demand.

Shipping Costs

Shipping costs, if any, are calculated and shown at checkout before you pay.

Where We Ship

We ship to most countries worldwide. If we can’t deliver to your location, you’ll be notified at checkout or shortly after ordering.

Order Tracking

Once your order ships, we’ll email you a tracking number and link. Tracking information can take a few days to update after dispatch. If you don’t see updates after several business days, please contact us.

Multiple Packages

Items in a single order may ship separately and arrive on different days. Each package will have its own tracking information, and you won’t be charged extra for split shipments.

Customs, Duties, and Taxes

International orders may be subject to import duties, taxes, or customs fees, depending on your country’s regulations. These charges are not included in your order total and are the customer’s responsibility.

Address Accuracy

Please make sure your shipping address is correct at checkout. We’re not responsible for delays, losses, or returns caused by an incorrect or incomplete address. If you notice a mistake, contact us as soon as possible and we’ll try to correct it before your order ships.

Delayed, Lost, or Damaged Orders

If your order is delayed beyond the estimated delivery window, contact us and we’ll look into it with the carrier. If your package is confirmed lost, or arrives damaged, contact us promptly with your order number and, for damaged items, photos. We’ll work with you to arrange a replacement or refund.

Contact Us

If you have any questions about your order or shipping, please reach out through the contact page on our website, and we’ll get back to you as soon as we can.